It doesn't matter if you are a neighborhood grocery store, restaurant or a cafe, if you are a small local business, you are losing your customers to big brands. There was a time when customers didn't know better than the corner shop around their house. They would walk to the shop/cafe, greet the owner, shop for stuff/buy a cup of coffee, pay in cash at the billing counter and leave. Fast forward to today, the world is digital. Customers are ...

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